Privacy Policy

Last Updated: February 2026

At VirtueVault (virtuevault.com), we are committed to protecting your privacy and handling your personal information with the utmost care, integrity, and respect—values rooted in our Christian faith. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, create an account, make a purchase, or interact with us.

We encourage you to read this policy carefully. By using our site, you agree to the practices described here. If you have questions, please contact us at vvassist@virtuevault.com.

1. Information We Collect

We collect information in three main ways:

a. Information You Provide Directly

  • When you place an order: name, billing and shipping addresses, email address, phone number, and payment details (processed securely by third-party payment gateways—we do not store full credit card numbers).
  • When you create an account: username, password, and any optional profile details.
  • When you contact us (support, inquiries, reviews, or newsletter signup): any information you share in emails or forms.

b. Information Collected Automatically

  • Device and browsing data: IP address, browser type, operating system, referring pages, and pages viewed.
  • Cookies and similar technologies: small data files that help us remember your preferences, keep you logged in, and improve site functionality (see Cookies section below).
  • Usage data: how you navigate the site, items added to cart, and purchase history.

c. Information from Third Parties

  • Payment processors (e.g., Stripe, PayPal) confirm transaction details.
  • Shipping carriers receive address information to fulfill orders.
  • Analytics providers (e.g., Google Analytics) help us understand site traffic.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and customer support.
  • Communicate with you about orders, updates, promotions, or responses to inquiries (you can opt out of marketing emails anytime).
  • Improve our website, products, and services.
  • Prevent fraud, enforce our policies, and comply with legal requirements.
  • Send newsletters or inspirational content if you subscribe (unsubscribe link in every email).

3. How We Share Your Information

We do not sell your personal information. We share only as needed:

  • Service Providers — Payment processors, shipping companies (USPS, UPS, etc.), email services, and analytics tools—all contractually required to protect your data.
  • Legal Requirements — If required by law, court order, or to protect rights/safety.
  • Business Transfers — In the unlikely event of a merger, acquisition, or sale, your information may transfer (with notice if required).

4. Cookies & Tracking Technologies

We use cookies for essential functions (e.g., shopping cart), performance/analytics, and optional marketing. You can manage cookies via browser settings. Disabling them may affect site features. We may use Google Analytics or similar tools—learn more in their privacy policies.

5. Data Security

We implement reasonable security measures (encryption, secure servers, limited access) to protect your information. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

6. Your Rights & Choices

You have control over your data:

  • Access, update, or delete your personal information by logging into your account or emailing us.
  • Opt out of marketing emails via the unsubscribe link or by reply.
  • California residents (CCPA): Request disclosure/deletion of data or opt out of “sales” (we do not sell data).
  • EU/UK residents (GDPR): Additional rights like data portability or objection—contact us to exercise them.

We retain data as needed for orders, legal compliance, or legitimate business purposes (typically up to 7 years for tax records).

7. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from children under 13. If we learn we have, we will delete it promptly.

8. International Users

Our site operates from the United States. If you are outside the US, your data transfers here and processes under US law (with protections for international users where applicable).

9. Changes to This Policy

We may update this policy periodically. Significant changes will post here with an updated “Last Updated” date. Continued use of the site after changes means acceptance.

10. Contact Us

For questions, requests, or concerns about this Privacy Policy or your data, please email: vvassist@virtuevault.com

VirtueVault Meridian, Idaho, USA

Thank you for trusting VirtueVault. We are honored to serve you with faith-inspired gifts while protecting your privacy.

Scroll to Top